German Emissions Trading Authority (DEHSt) at the German Environment Agency

What shall I do if I do not receive any messages?

(VPS 034)

As VPS messages must be collected from the VPS server, you must click Receive on your VPSMail menu bar in order to receive new messages from the server.

In addition, it is possible to set an interval with a minimum time of 15 minutes for an automated mail collection under the menu item "Options". The interval will start each time you open the mailbox to retrieve new messages.
For new installations of VPSMail the automated collection is already set by default to an interval of 30 minutes.